Terms and Conditions kl99 —
Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and kl99 ("Platform", "we", "us"). By accessing, registering, or using any part of the kl99 platform at https://kl99.bz or through the kl99 mobile app, you automatically agree to comply with and be bound by all terms stated herein.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy kl99, all of which together form the entire agreement between you and this platform. In the event of any conflict between these documents, these Terms and Conditions shall take precedence unless otherwise stated.

Kl99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this document periodically to ensure ongoing compliance with the latest version in effect.

Use of the kl99 platform is restricted to individuals who meet the following eligibility requirements:

• Aged 18 years and above on the date of registration. kl99 enforces a strict zero-tolerance policy against underage use.
• Residing in or accessing the platform from a region that does not restrict kl99 services in accordance with applicable local laws.
• Not currently serving a self-exclusion period imposed by kl99 or any recognized gambling platform.
• Possessing full legal capacity to enter into a binding contractual agreement and not having been declared bankrupt or undergoing any insolvency proceedings.
• Registering and playing in a personal capacity, and not on behalf of any third party or as an agent for any individual or other entity.

Kl99 reserves the right to request proof of age, identity, or eligibility at any time. Should it be proven that a member does not meet the above eligibility requirements, kl99 reserves the right to close the account and withhold any outstanding balance or wins without compensation.

Each individual is only permitted to hold one (1) active account at kl99 at any one time. Holding multiple accounts is strictly prohibited and may result in the termination of all associated accounts along with a freeze of all balances.

• All information provided during registration must be accurate, complete, and up to date. False or misleading information may result in immediate account termination.
• Members are fully responsible for maintaining password confidentiality their account. kl99 shall not be held responsible for any losses resulting from unauthorized access caused by a member's own negligence.
• Any changes to personal information such as name, address, or phone number must be reported to the kl99 support team immediately.
• A kl99 account is for personal use only and non-transferable to any other party under any circumstances.

Kl99 reserves the right to freeze or investigate any account showing unusual or suspicious activity for security protection and fraud prevention purposes. During the investigation period, account access and fund withdrawals may be temporarily restricted.

Kl99 accepts deposits via a variety of secure and convenient payment methods for Malaysian players:

• FPX (Financial Process Exchange) — instant internet banking transfer
• DuitNow — real-time transfer via phone number or identification number
• Internet Banking Transfer — supports all major banks in Malaysia
• Local e-wallets — digital payment methods accepted by kl99

All deposits are credited to your kl99 account within minutes of transaction confirmation. Minimum and maximum deposit amounts are subject to the selected payment method and can be reviewed in the Deposit section of the kl99 platform.

Kl99 does not charge any fees for deposits. However, third-party payment service providers may impose their own charges, which are beyond kl99's control. All deposits must be made from an account in the member's own name — deposits from third parties are not accepted.

Kl99 members may request a fund withdrawal at any time, subject to the following conditions:

• Process Identity Verification (KYC) must be fully completed before the first withdrawal can be processed.
• Withdrawals can only be made to a bank account or e-wallet registered under the same name as the kl99 account holder.
• Any active bonus still subject to a wagering requirement must be completed before a withdrawal can be processed.
• Kl99 aims to process all withdrawals within under 2 hours on business days. Withdrawals that require additional review may take longer.
• Minimum and maximum daily withdrawal limits apply and can be reviewed in your account settings.

Kl99 reserves the right to request additional supporting documents for any withdrawal request deemed to require further verification. This is part of our standard compliance procedure and is not intended to hinder the withdrawal process for legitimate players.

Kl99 offers a wide range of bonuses and promotions to members from time to time. All bonuses are subject to the specific terms and conditions stated alongside each offer. The general terms governing all kl99 bonuses are as follows:

• The welcome bonus may only be claimed once by each eligible new member.
• All bonuses are subject to wagering requirement which must be met before any withdrawal can be made.
• Bonuses are non-transferable, cannot be sold, and cannot be directly exchanged for cash.
• Bonuses must be used within validity period as specified. Expired bonuses will be automatically removed from the member's account.
• Kl99 reserves the right to modify, suspend, or cancel any promotion at any time.
• If kl99 determines that a member is unlawfully exploiting bonuses or using arbitrage strategies, kl99 reserves the right to void the relevant bonus and any associated wins.

Members are encouraged to read and understand the specific terms of each promotion before claiming a bonus. Any bonus-related enquiries can be directed to the kl99 support team via 24/7 Live Chat.

All games on the kl99 platform must be played in accordance with the established rules. The following activities are strictly prohibited and may result in disciplinary action, including account termination:

• Use of automation software, bots, scripts, or any technological tools that provide an unfair advantage.
• Technical manipulation or attempts to exploit bugs or system vulnerabilities on the platform.
• Playing on behalf of another person or acting as an agent for any individual who has been banned from using the platform.
• Player collusion in multiplayer games to gain an unfair advantage.
• Any form of money laundering or illegal financial activity conducted through the kl99 platform.

Kl99 uses an advanced monitoring system to detect suspicious activity. Any winnings obtained through means that violate these terms may be voided and account balances may be suspended while an investigation is carried out.

In the event of a dispute regarding game results, the kl99 server decision is final and binding unless there is clear evidence of a verifiable technical error.

Your account security is a shared priority between members and kl99. The KYC process is an essential step in upholding platform integrity and protecting all members from identity fraud.

• Members are required to complete identity verification by submitting copy of identity card (MyKad) or a valid passport.
• Proof of address such as a bank statement or utility bill may be required for withdrawals exceeding a certain amount.
• Kl99 stores all KYC documents securely in accordance with strict privacy policies and will not share this information with any third party without your consent.
• Members who fail to complete the KYC process within the stipulated timeframe may face withdrawal restrictions until the verification process is finalised.

If you suspect your account has been accessed without authorization, please contact kl99 support immediately via Live Chat. kl99 will take prompt action to protect your account, including a temporary freeze if necessary.

Members may close their kl99 account at any time by contacting the support team. Prior to closure, all valid balances may be withdrawn in accordance with the standard withdrawal procedures in effect.

Kl99 reserves the right to suspend or close any account for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Providing false information during registration or the KYC process.
• Requests from relevant authorities or law enforcement bodies.
• Account inactivity exceeding the period defined by kl99's internal policy.

In the event of account closure due to a breach of terms, kl99 reserves the right to withhold all balances and winnings associated with the violating activity, subject to a thorough internal investigation.

Kl99 makes every effort to ensure the platform operates without interruption at all times. However, kl99 cannot guarantee uninterrupted platform availability and is not liable for losses arising from:

• Technical disruptions, server downtime, or internet connectivity issues beyond kl99's control.
• Delays or failures in transaction processing caused by third parties such as banks or payment providers.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the kl99 platform.
• Any actions or omissions by third parties that are beyond the direct control of kl99.

Kl99's total liability to any member under any circumstances is limited to the net deposit amount placed by that member in the thirty (30) days preceding the arising of the claim.

Kl99 respects the privacy of every member and is committed to protecting personal data collected during use of the platform. The collection, use, and protection of your personal data is governed entirely by kl99 Privacy Policy which forms part of this entire agreement.

• Personal data is collected solely for the purposes of account management, transaction processing, and compliance with legal requirements.
• Kl99 does not sell, transfer, or disclose personal data to third parties without your consent, unless required by law.
• All data is stored securely using encryption and strict access controls in line with industry best practices.

For complete information on how kl99 handles your personal data, please read Privacy Policy carefully.

Kl99 reserves the right to amend these Terms and Conditions at any time. Amendments will take effect immediately upon being published on the kl99 platform. Continued use of the platform after such amendments are published constitutes acceptance of the revised terms.

Members are encouraged to review this Terms and Conditions page regularly — at least once a month — to ensure they remain compliant with the latest version in effect. The date of the most recent amendment will always be displayed at the top of this document.

These Terms and Conditions and any disputes arising from them shall be interpreted and governed by the applicable laws. Any dispute that cannot be resolved through amicable negotiation between both parties will be referred to a mutually agreed arbitration body.